FAQ


I have placed an order. When will it be shipped?

All orders are processed as quickly as possible to ensure you get your artwork as soon as possible.

Prints
All prints are made to order and usually take 3-5 days for printing, drying and quality checks plus 2-3 days for shipping.

Greeting Cards
All Greeting cards are ready to be shipped (unless stated otherwise on the product page). I try to send these out same-day or the day after your order. They usually arrive within 4-7 days.

Can I return my items?

If you are not 100% happy with your purchase, you can request a refund or exchange on items purchased within the last 30 days.

Please contact adam@adamkappa.co.uk with a photo of the damaged item and the packaging for more information.

All items returned must be in perfect saleable condition. We reserve the right to decide if an item is sellable. If an item is not sellable we cannot offer a refund or exchange.

Items must be:

  • Unmarked and not written on
  • In there original packaging
Can I cancel my order

Please contact me immediately if you would like to cancel your order.

If you contact me before your order has been shipped you will get back a 100% refund.

If you contact me after your order has shipped. Please return the product and contact me. I will refund the price of the product. You are responsible for the price of shipping and returning the product in its original packaging and condition.

Are the prints ready to go on the wall?

All prints are available with the option of being framed. If you choose one of the framed options you will be able to put the picture up on your wall straight away.

Loose prints need to be framed before they can be displayed.

About Prints

Sizes
I have added a range of sizes to fit a wide range of frames. If there is anything you would like that you don’t see please contact me and I will see if it is available

Giclée Fine Art
Printed on a Fine Art Photo Rag Paper is a cotton 100% rag traditional fine art paper with a special smooth matt coating. It is a top of the range rag paper with a firm 300gsm base.
A matt finish minimising any glare on your photograph

Lustre
A premium quality finish printed on Fujicolor Professional DP II Lustre photographic paper. It offers vibrant colours with a fingerprint-resistant finish.

About Greeting Cards

How big are they?
They’re A6:
Inches- 5.83 x 8.27
cm- 14.8 x 21

What are they printed on?
350gsm Silk paper

What’s inside the card?
They are blank inside so they can be used for any occasion, from birthdays to a gift for someone that likes walking in the Lake District

How much are they?
They are £2.50 each